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Freemax Rexa Plus: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa Plus protects the relationship when something goes wrong.
Every serious sourcing conversation about the Rexa Plus eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Rexa Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa Plus.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Plus |
| Brand | Freemax |
| Category | Disposable Vapes |
| Battery | 900 mAh |
| Output range | 12-60 W |
| Capacity | 1.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa Plus.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (103 units) | Tier 1 | 21-30 days |
| Pallet (1993 units) | Tier 2 | 21-30 days |
| Container (13478 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Rexa Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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