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Freemax Starre Max Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre Max protects the relationship when something goes wrong.
There is no shortcut on returns and credit notes: the Starre Max rewards preparation and punishes improvisation.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Max.
Why returns and credit notes matters on the Starre Max
Distinguish between a defect claim and a change of mind before agreeing any action.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Max |
| Brand | Freemax |
| Category | Disposable Vapes |
| Battery | 900 mAh |
| Output range | 5-25 W |
| Capacity | 3.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
- Check carton quantities against the commercial invoice line by line.
- Keep certificates current and filed against the exact model name.
- Verify that artwork matches the approved compliance template.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (172 units) | Tier 1 | 14-21 days |
| Pallet (1946 units) | Tier 2 | 7-12 days |
| Container (7373 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Starre Max defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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