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Freemax Starre Plus Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre Plus protects the relationship when something goes wrong.
Distributors reviewing their Starre Plus range usually find that returns and credit notes explains most of the variance in results between accounts.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Starre Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Consistency across batches matters more than peak performance for Starre Plus, and returns and credit notes is where inconsistency first appears.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Plus |
| Brand | Freemax |
| Category | Disposable Vapes |
| Battery | 1100 mAh |
| Output range | 8-25 W |
| Capacity | 1.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Starre Plus.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (132 units) | Tier 1 | 14-21 days |
| Pallet (1723 units) | Tier 2 | 30-45 days |
| Container (6757 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Starre Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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