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How to Source Freemax Rexa 2: Returns and Credit Notes

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.

What follows is a practical view of returns and credit notes for the Rexa 2, written for people who place repeat orders rather than one off buys.

Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Rexa 2.

Why returns and credit notes matters on the Rexa 2

Distinguish between a defect claim and a change of mind before agreeing any action.

In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa 2.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.

Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.

Checklist

• Request batch photographs and a packing list prior to shipment.
• Agree in advance who pays for return freight on a defect claim.
• Check carton quantities against the commercial invoice line by line.
• Record the arrival condition with photographs on the day of delivery.
• Review the reorder point after one full selling cycle.
• Confirm the exact configuration in writing before the deposit is paid.

Commercial terms

Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.

Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.

Frequently asked questions

Who pays return freight on a Rexa 2 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Can several models be mixed in one shipment?

Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

Final word

The buyers who do this well are not luckier; they are simply more consistent about the basics.

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