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Returns and Credit Notes Guide for Freemax Onnix 2
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Onnix 2 protects the relationship when something goes wrong.
Wholesale demand in this category is driven less by novelty than by consistency, and returns and credit notes is where that consistency is measured.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Onnix 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Consistency across batches matters more than peak performance for Onnix 2, and returns and credit notes is where inconsistency first appears.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix 2 |
| Brand | Freemax |
| Category | Disposable Vapes |
| Battery | 800 mAh |
| Output range | 8-25 W |
| Capacity | 1.2 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix 2.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Keep certificates current and filed against the exact model name.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (63 units) | Tier 1 | 30-45 days |
| Pallet (1617 units) | Tier 2 | 7-12 days |
| Container (12597 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Onnix 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.