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Returns and Credit Notes Guide for Freemax Starre 4
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 4 protects the relationship when something goes wrong.
There is no shortcut on returns and credit notes: the Starre 4 rewards preparation and punishes improvisation.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Why returns and credit notes matters on the Starre 4
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 4 |
| Brand | Freemax |
| Category | Disposable Vapes |
| Battery | 650 mAh |
| Output range | 5-40 W |
| Capacity | 4.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre 4.
Consistency across batches matters more than peak performance for Starre 4, and returns and credit notes is where inconsistency first appears.
Checklist
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (104 units) | Tier 1 | 21-30 days |
| Pallet (1001 units) | Tier 2 | 21-30 days |
| Container (18714 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Starre 4 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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