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Returns and Credit Notes Guide for Freemax Starre Mini
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre Mini protects the relationship when something goes wrong.
Every serious sourcing conversation about the Starre Mini eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Starre Mini
Distinguish between a defect claim and a change of mind before agreeing any action.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Mini |
| Brand | Freemax |
| Category | Disposable Vapes |
| Battery | 900 mAh |
| Output range | 10-60 W |
| Capacity | 4.0 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 50 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Mini.
Checklist
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (117 units) | Tier 1 | 14-21 days |
| Pallet (1534 units) | Tier 2 | 14-21 days |
| Container (13749 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Starre Mini defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
A short quarterly review of these points will keep the Starre Mini range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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